What is a purchasing service?
A service that purchases Cocon products that are no longer in use as an authorized purchasing store.
Until now, apparel products have often been thrown away, but by reusing them, we can help to be more environmentally friendly.
It all started with customer feedback
CASE.1
The number of ties has increased
I want to do something about the ties that don't fit in my closet.
It would be a shame to throw it away, but it would also be a shame to give it to someone...
CASE.2
It didn't suit me very well
I bought it, but it didn't really match my outfit. I'm thinking of replacing it, so I'd like to add it to my collection.
CASE.3
I want to sell in bulk
There is not only Cocon, but many other clothes as well, so I would appreciate it if you could take a look at them all together.
Because I feel that each of them is important
COCON products are only possible thanks to the cooperation of many people.
In order to allow you to use these valuable products for as long as possible, we have started a purchase service as an alternative to maintenance.
We maintain the products we purchase and deliver them to the next person who can use them, allowing them to shine once again.
What only we can do
This sentiment is not limited to COCON, but is also felt by all the wonderful products made with care all over the world. Therefore, COCON has come up with a service to purchase not only COCON products, but also many other brands.
And they made this possible by partnering with Ritorio, a store specializing in buying luxury brands.
How to use the purchase service
1. Application
Please apply for the purchase service at a Ritari Libro purchase specialist store.
Apply here
2. Registration complete
Once we have confirmed the details, you will receive a confirmation of receipt. Please pack your items and send them to the address below, following the instructions in the email.
〒183-0016
Circle Building 5F, 2-26-3 Fuchu-Hachiman-cho, Tokyo
3. Assessment completed
Once the item arrives, we will begin the appraisal. Once the appraisal is complete, you will receive the results from the Retalio Libro Buyback Service.
4. Payment and return
If you agree with the estimate, we will make payment to your specified account.
In case of cancellation, the item will be returned to you.
We will use the services of Retaliation Libro Buyback Specialist Store operated by Iwao Co., Ltd.
Please note that you will need to register as a member separately.
Purchase service FAQ
This varies greatly depending on the condition of the product, so please contact us for details.
We mainly purchase brand clothing, shoes, bags, etc. sold in select shops and department stores. For more information, please see below.
If you don't need it, please send it together with the item. We will give you a positive appraisal as much as possible.
This service is available throughout Japan. We accept purchases via mail order.
We will use the services of Retaliation Libro Buyback Specialist Store operated by Iwao Co., Ltd.
Please note that you will need to register as a member separately.
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