Please store it in a dark place, hanging it so that it does not come into contact with other objects. This is to prevent the fabric from fading. Also, since silk is weak to water, please avoid using or storing it in a damp place.

There is no problem, but since it is a delicate handmade item, we recommend that you take it to a trusted dry cleaner. Please also note that strong pressing or steaming can often damage the texture of silk.

If you spread the back of the blade, you will find a round, dangling thread (slack thread). If you gently pull on that thread, you will be able to eliminate the slack.

The basic plain knot is recommended. COCON's Sette Pieghe ties in particular do not have an interlining, so once you get used to tying them, you can freely adjust the size and shape of the knot, as well as the number and placement of the dimples. If you find COCON ties a little long, we recommend a double knot.

The ideal length is when you tie your tie so that the wide and narrow ends of the belt are in the center of your trouser belt.

Please refer to the "Instructions for using Sette Pieghe" on this website.

At COCON, we aim to make ties that are unique and each one has its own unique look. Just like humans, each tie has its own unique look, and the unique look that can only be achieved with handmade sette pieghe without a core. Just like the aging of denim and leather, we hope you enjoy the unique look that comes with handmade products.

Depending on the severity of the stain, you can remove it by gently tapping with a mild detergent. As the material is delicate, if you are concerned, please use our warranty service .

Cocon ties have a natural feel and drape. Please enjoy the texture of some wrinkles and deformation. If you are concerned, you can maintain them with a steamer, but as the material is delicate, please use our warranty service if you have any concerns.

Please check the quantity, packaging method, and desired delivery date and time on the product page, then press the "Add to Cart" button. *Stock is not reserved at the time of adding an item to your cart.

Next, click "Proceed to checkout" to proceed to the order screen.
Enter your shipping address and payment method to complete your order.

*For more details, please clickhere .

Once your order is completed, we will send an "Order Confirmation" email to your registered email address.

Yes, it is possible.
However, orders placed by 3pm on the same day will generally be shipped on the same day .
Therefore, please contact us by 3:00 p.m. for any changes or cancellations.
If the item has already been shipped, we will cancel the order after you have paid the shipping fee by bank transfer.

Yes, it is possible.
However, orders placed by 3pm on the same day will generally be shipped on the same day . Therefore, please contact us by 3pm to change the delivery address.
If the item has already been shipped, we will cancel the order after you have paid the shipping fee.

If we have stock available, you can purchase multiple items of the same product at once.
If you wish to purchase multiple items at once, please add all the items you wish to purchase to your shopping cart and place your order.

You can check your order history from the My Page of the account you used to place the order.
You can also check the items you have ordered, making it easy to reorder.

We accept the following payment methods:

• Credit card (VISA, MASTER, AMEX, JCB)
• Amazon PAY
• Carrier payment (SoftBank One-stop Payment, Docomo dPayment)
• Convenience store payment (Family Mart, Seven-Eleven, Lawson, Ministop)
• Wallet payments (Rakuten Pay, PayPay, Apple Pay, Google Pay, LINE Pay)

Yes, it is possible.
If you need a receipt, please write the recipient's name and any notes (not including the price of the item) in the "Order Notes" section of your cart. Please note that we cannot accept notes that are not related to the contents of your order.
If you wish to have your order shipped after placing it, additional shipping fees may apply.

The delivery note will also be included with the shipment.
However, if you order either of these items with gift wrapping, they will not be included in the package. Please request this option if necessary.

Click the "Proceed to checkout" button in the cart to proceed to the checkout screen.
Enter the coupon code and press the "Apply" button.
If applied correctly, the discount will be applied to the total amount.

Yes, you can choose free gift wrapping when placing your order.
On the product page, check "gift wrapping" when placing your order.

Please note that we do not accept message cards.

We apologize for the inconvenience.
First, please check the "Packing slip number" listed in the shipping notification email and check it using the "Yamato Parcel Inquiry System."

If you are still unsure, please contact us as there may be a possibility of incorrect shipping or delivery delay.

Contact us

All products are delivered free of charge .
There will be no additional shipping charges even for some remote areas or islands.
In addition, for overseas shipping, we will use EMS (Express Mail Service). Free shipping does not apply, so we will contact you separately to inform you of the shipping fee.
*If we are unable to ship overseas, your order may be cancelled.

Delivery will be made by Yamato Transport's courier service.

Yes, it is possible.
You can choose your delivery time from the following time slots.
Morning, 2pm to 4pm, 4pm to 6pm, 6pm to 8pm, 7pm to 9pm

Orders for which payment has been confirmed by 3:00 p.m. on the same day will generally be shipped on the same day , so the earliest delivery time is the next day after ordering.
Depending on the delivery address, it may take one day, but even in that case, delivery can be made within two days.

Yes, we can accommodate your request.
For overseas shipping, we will use EMS (Express Mail Service). Free shipping does not apply, so we will contact you separately to inform you of the shipping fee.
*If we are unable to ship overseas, your order may be cancelled.

If it has not been shipped yet, you can make corrections. If it has already been shipped, you will be responsible for the shipping costs associated with reshipping. In either case, please contact us first.

Contact us

Please check the "Shipping slip number" listed in the shipping notification email.
You can check the delivery status by checking this number on the Yamato Parcel Inquiry System.
If you are not at home, a delivery notice will be left at the delivery address, so please request redelivery at your convenience.

In order to deliver the products safely, we will deliver them in special cases or cardboard boxes.
We also offer environmentally friendly simple packaging for those who want their items delivered in the simplest possible packaging.

One order can only be shipped to one address. If you have multiple shipping addresses, please place separate orders.

Yes, it is possible. However, we only accept returns and exchanges if the following "Non-returnable conditions" are not met. Please click here for more information.

Returns and Exchanges

First, please make sure that the item does not fall under the "Non-returnable Conditions." Next, we have different policies for "cases due to our negligence" and "cases due to customer convenience," so please see here for details.

Returns and Exchanges

First, you must contact us within 5 days of receiving the product, and then return the product to us within 7 days of receiving it.

Returns and Exchanges

This differs depending on whether the defect is due to our negligence or the customer's convenience. If the defect is due to the customer's convenience, the customer will be responsible for the shipping fee. For more information, please click here .

Returns and Exchanges

If the item you wish to exchange is out of stock, we regret to inform you that we will have to accept a return.